staff profile
Tel 07979 596 586 caroline@csiconsultancy.co.uk




Staff Profile: Dr Caroline Ingram
Director, CSI Consultancy Ltd

Successfully runs independent project management, research and evaluation consultancy, set up following PhD studies and six years of experience in public sector HE research and development.

LEVEL AND CONTEXT
contributing the energy and purpose that influences successful project outcomes; steering policy, strategy, and development, and reporting on user requirements and usability; managing project staff, including allocation of tasks and workloads.

FOCUS
project organiser in various technical and subject areas; coordination of project staff and outputs; synthesis of outcomes; evaluation; authoring project reports and evaluating project outcomes

RANGE
comprehensive knowledge of Higher and Further Education sector, and funding agencies to that sector, as well as extensive acquired knowledge of technical developments in the sector; contracts with and dissemination to agencies such as Royal Society, Institute of Physics, Institute of Education, the JISC and the Association for Learning Technology.

CURRENT PROJECTS
Coventry University
(March 2009 onwards)
Development of funding bids; research for Open Content Employability Project (OCEP), recent report available

JorumOpen Service
(November 2009 onwards)
Research and writing reports on peer review issues and business planning for Jorum Service.



PREVIOUS EXPERIENCE
Hull University
(April 2008; Jan-Mar 2009)
Initiated and completed the JISC Gold Dust project at Hull University as interim project manager; developed project plan; collated and wrote final reports

Strategic Content Alliance
(May 2008-January 2009)
Commissioned to review and collate standards information for the development of online teaching and learning materials for Higher Education

Coventry University and Warwickshire College
(March 2007- September 2008)
Successfully developed proposal and bid for funds from the JISC Capital Programme for Repositories Enhancement for CURVE project to enhance the institutional repository; appointed project manager.

EDINA and MIMAS
(February 2007-July 2008)
Research and writing report on business planning for Jorum Service.

With Prof R. Crouchley (Lancaster) and Dr R.J.Allen (CCLRC)
(April - October 2006)
Carried out a study for JISC into the needs of e-Research in the UK for a portal and gaps in the Information Environment for this community; included development of web based survey and literature review on previous findings.

JISC Development Group
(November 2005)
Mapping of development activity (services, projects and studies) in domain areas against Information Environment Architecture for use by JISC Committees.

EDINA, Edinburgh University
(September 2005 - November 2007)
Carrying out a survey of user requirements for a JISC funded Visual and Sound Materials Portal development project.

JISC Core Middleware Project, IAMSECT, Newcastle University
(April 2005 – July 2006)
Technical authoring: writing, editing and reviewing technical documentation outputs for project. Managed follow on study into Federated Access Management at the NHS/HE boundary (May 2007- September 2007).

Institute of Education Evaluation Consultant
(December 2004-April 2006)
Evaluating the success of Einstein Year, part of the International Year of Physics, designed to encourage 11-14 year olds to think about studying physics; organised by the Institute of Physics. Evaluation report involved ethnographic studies, focus groups and interviews; including an assessment of requirements for future Institute of Physics events. Working in collaboration with Katalytik.

e-Services Integration Group, Hull University:
  • CREE project
    (August 2004–June 2005)
    Evaluating the way in which staff and students (post-16) search online and assessing requirements for inclusion of search, communication and collaboration tools in portals; using general and bespoke tools, through a variety of focus groups, interviews and research in FE and HE: http://www.hull.ac.uk/esig/cree/. Worked on CREE2 (2007-2008), carrying out further user requirements analysis.
  • PORTAL project
    (April 2004–November 2004)
    Evaluating staff and student use of institutional portals. Methodology included interviews, desk research and focus groups in FE and HE. Final report available.
EDINA, Edinburgh University
(December 2003–June 2004)
Project Manager and Evaluator scoping usefulness and potential uptake of an online learning and teaching programme to facilitate use of Ordnance Survey maps in FE and HE teaching.

Project Manager at the Royal Society to Role Models Study
(September 2003 – July 2004)
Taking a Leading Role”: assessed need for young people to have contact with sector role models. Editor for final report, which can be accessed online at: http://www.royalsoc.ac.uk/page.asp?id=2785

Department of Anthropology, London School of Economics
(June 2003 – July 2008)
Coordinating DART (Digital Anthropological Resources for Teaching) project, £2.4M, UK/US (JISC/ NSF) jointly funded, responsible for managing UK budget, and managing project and staff developing digital tools to bring experiential learning into the classroom. International collaboration with Columbia University.

Joint Information Systems Committee
(April 2003–ongoing)
Consultancy tasks including writing an invitation to tender for a new service, writing web pages, finalising results and reporting on international digital libraries programme, developing business planning and sustainability guidelines for projects, tendering for and contracting a business analyst, mapping projects and services to architecture.

PUBLICATIONS
Bond,S., Ingram, C. and Ryan, S. (2008) Reuse, repurposing and learning design - Lessons from the DART project (e-journal). Computers & Education 50 (2), 601-612.

Ingram, C. (2007) Transforming the Learning Experience. JISC Briefing paper (commissioned).

Allan, R., Crouchley, R. and Ingram, C. (2006) Workshop on e-Research, Digital Repositories and Portals. Ariadne Issue 49

Bond, S., Lewis, J. & Ingram, C. (2006) What's Going On? A customisable video-interpretation tool. Paper presented to Innovating e-learning 2006, JISC online conference 27-31 March 2006.

Awre, C., Hanganu, G., Ingram, C., Brett, T. and Dolphin, I. (2005) The CREE Project: Investigating User Requirements for Searching within Institutional Environments. D-Lib Magazine October 2005 Volume 11 Number 10

Ingram, C. (2002) Tutorials e-mailed to your fridge. Times Higher Education Supplement, 17 May 2002," World Education Market" supplement (commissioned article)

Ingram, C. (2002) A Developer's Guide Part Five: JISC/DNER Development Programmes. Two part article: Educational Developments. Staff and Educational Development Association (SEDA) Issue 3.1 and Issue 3.2 (commissioned article)
Dr Caroline Ingram, CSI Consultancy Ltd.
22 Douglas Avenue
Newcastle upon Tyne, NE3 4XD
Telephone 07979 596 586
caroline@csiconsultancy.co.uk
Company Regstration Number: 04718030